20/20 Insight GOLD
 
  Unleashing the full power of FEEDBACK!
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20/20 Insight GOLD TechNews
 

20/20 Insight GOLD TechNews

Welcome to TechNews!

Click a link below to visit past issues.

March 16, 2016 - First Edition of Tech News!

  • The importance of submitting Whitelist and Setting documents BEFORE a survey begins

April 15, 2016

  • Showing "continuity" on a scale when you don't want to use descriptors
  • How to change rater relationships

May 16, 2016

  • How to import and assign raters in batches - large single-Subject project
  • Do you know about Kiosk Mode?

June 16, 2016

  • Using WebResponse 4.1 - enhanced security
  • How to update to WebResponse 4.1

July 21, 2016

  • An important tip when Subjects choose Respondents - Synchronize!

August 11, 2016

  • 20/20 PowerUser - a treasure trove of references and tools

September 16, 2016

  • "Your password is encrypted" - Language in reminder emails
  • Respondent password reset

October 15, 2016

  • Combining four projects into one - Advanced Report

November 15, 2016

  • Have you ever been stumped when creating a new scale and descriptors?

December 15, 2016

  • Variance between the category average and average of all items within that category

January 19, 2017

  • We're using a new technology for screen sharing - Learn more
  • How Respondent passwords work
  • Duplicate items error in Advanced Report

February 16, 2017

  • Why sending your projects to Tech Support is sometimes necessary
  • Removing Subject data from a project

March 17, 2017

  • How to give a respondent her individual feedback

April 20, 2017

  • Error Message - Spreadsheet contains duplicate names and/or emails - How to check excel spreadsheets for duplicate entries before importing into a roster or participant list

May 9, 2017

  • Immediate action required - Ensuring the 20/20 Insight program synchronizes to the secure site

June 16, 2017

  • Training-on-demand videos are FREE
  • Has white listing become extinct? You may need a WebResponse email address. Read more...
  • TechNews is now on the web

July-August, 2017

  • Reporting
     
 

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