Our Clients

Our organization has been using 20/20 Insight as a component of our leadership development program since its inception in 1996. It helps our clients clearly identify gaps in their performance, which is the first step in helping build stronger leadership credibility and becoming more well-rounded leaders.

Nancy Outlaw, Henrico County, VA

2020 Insight Gold is the most robust 360 tool I’ve ever used. I especially like the ability to customize the assessment. I also love the ability for the free-form comments and the ability to adjust the organization of the reports. I highly recommend the 2020 Insight Gold for human development professionals who pride themselves on providing custom-designed services to their clients.

David C. Miller, Business Growth Strategies

I’ve used 20/20 Insight to facilitate dozens of 360 assessments and the system is extremely user friendly! Although admittedly a bit intimidating at first (as all new things can be), I easily caught on quickly. The reporting features are particularly helpful in identifying strengths and weaknesses.

Melissa Ann Auter, Florida Department of Health

We really like 20/20 Insight! Our first application was to assess our mid- to upper-management with the goal of determining their leadership skills and introducing a culture change. We were able to increase our leaders’ soft skills and move them from strictly a revenue-producing focus to a blend of bottom-line and people skills.

Amy Heslep, American Systems

Using 20/20 Insight GOLD has made it possible for our company to use 360 degree assessments to identify training and development opportunities without the time- consuming and error- prone task of manual tabulation or the expense of an external consultant.

Valerie Kaufman, ADP

I just want to share with you that I finished the project and printed the final reports. Thank you from the bottom of my heart. You do not go the extra mile. You go the extra THOUSAND MILES.

Dickmar Tejada, Memphis Light, Gas and Water

The 20/20 Insight software is extremely flexible and user-friendly. The information we have obtained is being used by employees to set goals and design individual development plans throughout the entire organization.

Nancy Lombard, PEMCO Financial Services

Incorporating 20/20 Insight into a training program for our salespeople has met with very positive results. The participants of the class feel they have gained valuable knowledge about how their customers perceive them and they would not have been able to obtain this information elsewhere.

Ginger L. Eardley, SYSCO

For over ten years, our firm has utilized 20/20 Insight software on client projects ranging from 360 performance evaluations and employee opinion surveys to upward appraisals and peer reviews. The product is always easy to administer, the results are clear and simple to understand, and the technical support – although rarely needed – is top-notch. I highly recommend the 20/20 Insight software for anyone seeking an effective method to administer and track surveys for a variety of needs.

Steve Peglar, WhitneySmith Company


More than 2500 organizations have used 20/20 Insight to gather performance feedback about individuals, teams and the entire organization, with more than one million participants responding. Below is a partial list of our clients:

AFS Intercultural Programs
Alcon Laboratories
American Systems
Anixter, Inc.
Arizona Kidney Disease & Hypertension Center
Arthur J. Gallagher
Aspect Medical Systems
Ball Aerospace & Technologies Corporation
Bennett Jones
Bluebonnet Electric Company
Bluefin Bay Resort
Bose Corporation
C.H. Robinson
Canon USA
Caribbean Catalyst
Catholic Charities
Centers for Medicare & Medicaid
Chicago Zoological Society
CIT Group
City of Greensboro, NC
College of Saint Benedict/St. John’s University
Colorado Springs Utilities
Commerce Insurance Services
Compassion International
Cook Ross
County of Alameda Conference Center
Crown Packaging
Dakota County Technical College
Delta Dental of California
Design Group Staffing
DSS Research
Fairchild Semiconductor
FDA/Center for Devices & Radiological Health
Federal Aviation Administration
Federal Reserve Bank, Kansas City
Field Museum of Chicago
First Technology Credit Union
First Union Mortgage Corporation
Florida Department of Health
Fourth Shift Corporation
Gallagher Insurance Group
General Code
Georgia National Guard
Gerald H. Phipps, Inc.
Grange Insurance
Harleysville Insurance
Henrico County, Virginia
Hershey Foods Corporation
Hill & Knowlton
Home Federal Bank
HSA SimplyHealth
Huron Consulting Group
Independence Blue Cross of Philadelphia
Johnson & Johnson
Kimberly-Clark Health Care
Liberty Mutual
Madden Preprint Media
Madison Area Technical College
McColl School of Business, Queens College
Memorial Health System
Memphis Light Gas and Water
Mid-America Apartment Communities
Modular Mining Systems
Moorings Park
Mount Hood Community College
Mountain Areas Health Education Center
National 4-H Council
National Restaurant Association
Nexen, Inc.
North Island College
OE International
Oilgear Company
Palomar Pomerado Health
Panasonic Avionics Corporation
PEMCO Financial Services
Penn National Insurance
Peterbuilt Motors
Physicians Mutual Insurance Company
Pinnacle Telecommunications
Pitney Bowes
Prison Fellowship Ministry
ProPharma Group
Right Staff, Inc.
Roebbelen Construction
Samaritan House
Sanderson Farms
Sanofi Pharmaceuticals
Santee Cooper
Saskatchewan Worker’s Compensation Bd.
Sheppard Air Force Base
Softbrands Manufacturing
Sony Ericsson
Southern Healthcare Network
St. Joseph’s Care Group
State of New York
Suburban Propane
Sunland Asphalt
Target Rx
Tech Data Services
The Greystone Consulting Group, Inc.
Threadneedle Investments
Thunder Bay Regional Health Sciences Centre
Toronto Stock Exchange
University of Missouri
UnumProvident Ltd, UK
Urban Ministries
US Department of Agriculture, AMS and APHIS
Virginia Department. of Taxation
Washington State Dept. of Licensing
Whitman Labs, UK (Estee Lauder)
Whitney Smith
Wilmott Dixon Construction, UK
Wisconsin Dept. of Natural Resources
Xerox Corporation
Yankee Candle Company
Youth Villages